Returns & Exchanges

At Pit Viper, we want to ensure you are fully equipped for your high-speed lifestyle; if your gear isn't performing as expected, you can return or exchange items within 30 days of delivery. All returns must be in original, sellable condition with the original packaging included to qualify for a full refund.

1

Initiate the Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your Pit Viper gear.

3

Ship It Back

Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for proof of shipment.

4

Receive Your Refund

After our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing